Selecting the right vendor or partner is key to the success or failure of your vision system. This article highlights the effects this relationship has on your vision system.
To select a partner or vendor depends on the requirement. If it is simply to measure or detect something simple, then any vendor will suffice. If it is to implement a vision plan that will affect your process, then select a partner rather than a vendor. A partner expects to have a relationship with you after a system is installed, a vendor will supply the solution and move on. Let's discuss the difference.
Vision system partner
Inspection solutions for the plastics, nonwovens and flexible packaging markets are complex machines. The equipment however is 99% off the shelf. The vision solution provider integrates this equipment and the value add is the software that they provide. So a vision partner is in fact a software application partner. A solid vision system partner can provide you with the following benefits.
- Quality: Often the inspection supplier can positively or negatively affect the quality of your product. Higher quality increases customer satisfaction and decreases returns, which adds cash to your bottom line.
- Timeliness: Their timely deliveries are crucial to how effective you can be in improving productivity. A quick turnaround of new software features can be key to implementing a quality program.
- Competitiveness: They can give you the upper-hand on your competition based on their capabilities, quality, reliability, technological breakthroughs and knowledge of industry trends.
- Innovation: Your vision suppliers can make major contributions to your operation by introducing you to other technologies and other suppliers, all of which will enable you to improve CapEx effectiveness going forward. Remember, they live their product more than you do; they're working to be on the cutting edge of innovation for their product. The good ones will understand your company, its industry and needs, and can help you tweak your idea for using their products.
It's OK to ask for software updates and road maps
Having said how valuable and important a vision supplier can be to you, I'll now say that you should not be a patsy. You can be a demanding customer. State your quality and time needs clearly. Make sure they stay competitive. Ask them are they willing to work with you to update their systems and develop new features that will make a difference to your process.
There are times you need to integrate your vision platform with 3rd party solutions.
Will your vision system supplier support that effort?
Developing good relationships with suppliers is not a complicated process. Be communicative, tell them of your needs and standards, treat them fairly and be demanding. Ask OneBoxVision how we work with our customers. Learn the difference between buying a vision system and building a vision infrastructure.
Download our whitepaper on planning your vision network below. If you have any questions or want more information do not hesitate to contact us.